ftServer Family License and Hardware Warranty Information
The below table provides a list of the Stratus ftServer software end-user license agreement and ftServer products limited hardware warranty in several languages. To view an agreement, please click on the appropriate link in the table. All agreements will open in PDF format in a new browser window.
*Previous generation products are subject to availability through Stratus RSS. Hardware warranty for previous generation products are listed on a separate page. Please consult previous generation products hardware licenses.
Stratus ztC Endurance Family License and Hardware Warranty Information
The below table provides a list of the Stratus ztC Endurance software end-user license agreement and ztC Endurance projects limited hardware warranty. To view an agreement, please click on the appropriate link in the table. The agreements will open in PDF format in a new browser window.
| Language | Software End-User License agreement for Stratus ztC Endurance Series Systems | Service Terms and Conditions for ztC Endurance Products | Limited Hardware Warranty |
|---|---|---|---|
English |
Stratus Technologies ztC Endurance Series Software End-User License Agreement | ztC Endurance Service Terms | Stratus Technologies ztC Endurance Products Limited Return-to-Factory Hardware Warranty |
Japanese |
Stratus ztC Endurance製品 サービス一般条件書 | ストラタステクノロジーztC Endurance製品ハードウェア限定保証 |
Stratus ztC Edge Family License and Hardware Warranty Information
The below table provides a list of the Stratus ztC Edge software end-user license agreement and ztC Edge projects limited hardware warranty. To view an agreement, please click on the appropriate link in the table. The agreements will open in PDF format in a new browser window.
| Language | Software End-User License agreement for Stratus ztC Edge Series Systems | Service Terms and Conditions for ztC Edge Products | Limited Hardware Warranty |
|---|---|---|---|
English |
Stratus Technologies ztC Edge Series Software End-User License Agreement | ztC Edge Service Terms | Stratus Technologies ztC Edge Products Limited Return-to-Factory Hardware Warranty |
Japanese |
ストラタステクノロジー ztC Edge Series エンドユーザーライセンス契約書 | ストラタステクノロジーztC Edge製品ハードウェア限定保証 |
Continuum System Warranty
The Continuum Series includes a one year hardware and 30-day software conformance warranty. The warranty level provided to customers is consistent with Stratus’ Assured Availability Service Agreement (AASA) Service offering (see description included in Post-Warranty section). There are no additional warranty or service uplifts that a customer needs to purchase to achieve maximum support.
The software warranty on Continuum running VOS, FTX, and HP-UX and the HP layered products is a defect/usage warranty only. There is no free support period provided. This is consistent with the warranty that HP offers to its direct customers. Software warranty support is limited to repair or replacement of defective software media or materials only. Stratus’ software warranty terms and conditions mirror HP’s warranty terms. These terms are as follows:
“Stratus warrants that Software will not fail to execute its programming instructions due to defects in material and workmanship when properly installed and used on the hardware product designed by Stratus. If Stratus received notice of such defects during the warranty period, Stratus will repair or replace Software media which does not execute its programming instructions due to such defects.” View the Full Warranty (PDF)