Business SLAs demand superior managed services
Delivering business-critical services and business processes across enterprises that span multiple networks and geographies is no easy task. Traditional managed services achieve economy of scale by standardizing operations but most fall short of providing the lifeline your organization needs. In fact, using one-size-fits-all support to fulfill critical service-level agreements (SLAs) leaves you at risk of expensive interruptions and downtime.
Stratus’ Managed Services bring operational efficiency to your organization that enables you to reduce costs. Certified best practices like ITIL®, COBIT®, Six Sigma®, PMI and PRINCE2™ are combined with specialized performance management tools that include real-time dashboards and predictive analytics. The results speak for themselves – service levels that guarantee 99.999% (five-nines) of business process availability throughout your enterprise, year after year. To your organization, that means less than five minutes of downtime per year on average.
How do we do it? Availability is in our DNA. Our approach is built on three decades of experience in business-critical service technologies that that enables us to surround your business with exactly the right protection and a custom service design.
Stratus’ Managed Services customers benefit from end-to-end business process availability with guaranteed SLAs that meet or exceed “five-nines” — the equivalent of less than five minutes of downtime a year. Learn how you can achieve these results throughout your business enterprise.